Dear Neighbors,
ONBOARDING: If you are a new resident, please follow these steps outlined HERE. For the downloadable TEKWave Gate Access Decal Request Form CLICK HERE or pick one up at The Charles Town Pool.
ISSUES: If you are having Tekwave/Securitas issues please keep using this form below. It’s being addressed by priority. https://forms.gle/Q84D16bSsdawaikBA
GUESTS/VISITORS: Your guests/visitors should be setup in the following priority (Click here for the instructions.):
- Send them an EPASS – Fastest way for entry. This will dramatically cut down on gate wait times. Lawncare, Pool care, Home care, etc will benefit from this.
- Directory – Your guests/visitors can use the directory to call you.
- Remote Guard – Slowest way for entry. This should be used with your UNEXPECTED visitors.
TEMPORARY Visitors – Tell them to look you up in kiosk Directory. The Directory will call you – THEN YOU PRESS 9 on your phone and THE GATES OPEN!
PERMANENT Visitors – send them a pass (QR code) they can use it permanently – tell them to save it to their phone. OR have them use the Directory described above.
PHONE APP: To view a presentation about Tekwave phone app CLICK HERE.
Bill Poole
Seat4@universityplacecdd.org
University Place CDD
Mobile: 941.483.0812